To help our customer get the most from FLAIM Trainer® there are a range of services available from FLAIM Systems.

Library Subscription

As part of your ongoing use of FLAIM Trainer® you will have a subscription to our scenario library.

Project and Technical Services

Services to assist you implement and maximise your use of FLAIM Trainer®.

Maintenance Support

Access our maintenance to ensure your FLAIM Trainer® solutions available when you need them.

Initial Scenario and Configuration Services

Confirm the scenarios your organisation needs and the any organisation specific configuration required of FLAIM Trainer® from our options.

Research and Development

We are built on a strong research and development pedigree. Talk to our team about our ongoing innovation.

Warrantees and defects

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:

  • to cancel your service contract with us; and
  • to a refund for the unused portion, or to compensation for its reduced value.

You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.