Troubleshooting FEX.2026.1.0

I never received the update automatically

Please reach out to support by visiting this link or emailing support@flaimsystems.com. We will need to run through a couple of steps to get you set up on our most recent platform

My screen went black after installing the latest update

Please restart your FLAIM headset by holding the power button on the back of the headset. If issues persist after restarting, please reach out to support by visiting this link or emailing support@flaimsystems.com.

There is text missing in my FEX application

I am receiving the error message LeaseIdNotFound

Please click the menu button Retry to remove the error message. If the issue persists, please reach out to support by visiting this link or emailing support@flaimsystems.com. We may need to run through a couple of steps to get you set up on a valid license key.

I am receiving the message "com.flaim.hub not responding"

Please reach out to support by visiting this link or emailing support@flaimsystems.com.

I am unable to click anything in the FLAIM Launcher application

Please reach out to support by visiting this link or emailing support@flaimsystems.com.