Submit a Ticket - Customer Experience

Your email address must be all in lowercase; UPPERCASE cannot be used for any part of your email address.
The Product Serial Number can be found on a sticker located either on your device or on the headset.


Photos and videos help to show what you are experiencing. Please provide wherever possible.
Submit Ticket

 Your ticket has been successfully received

The FLAIM Customer Experience team will contact you within the next business day. 

In the meantime, we invite you to visit our Knowledge Base. 

It contains all of our User Guides, tutorial videos, and troubleshooting articles.