To help our customer get the most from FLAIM Extinguisher there are a range of services available from FLAIM Systems.

Library Subscription

As part of your ongoing use of FLAIM Extinguisher you will have a subscription to our scenario library.

Project and Technical Services

Services to assist you implement and maximise your use of FLAIM Extinguisher.

Maintenance Support

Access our maintenance to ensure your FLAIM Extinguisher is available when you need it.

Initial Scenario and Configuration Services

Confirm the scenarios you need and if you need FLAIM Systems to develop any specific scenarios to meet unique training needs for your organisation.

Warranties and Guarantees

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with service, you are entitled:
To cancel your service contract with us; and
To a refund for the unused portion, or to compensation for its reduced value.

You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.

Here is a copy of our Terms of Sale.